Comments on: oDesk – Project vs Hourly

By: admin

admin — Thu, 30 Jun 2011 06:15:11 +0000

Yes, RAC is RentACoder.com

By: Jeric

Jeric — Thu, 30 Jun 2011 06:04:52 +0000

What is RAC? What is their website? Thank you so much…

By: Kamrul Ahsan

Kamrul Ahsan — Fri, 18 Mar 2011 22:46:35 +0000

I’m agree with the Admin and all of you. Very strange, right? Yes!’m using oDesk as a provider. You people here may be good and also some may be victim by freelance providers. I have an issue with oDesk. On their policy they highly recommend all(provider and buyer) not to work a fixed price and they are not giving us guarantee for this kind of job. A odesk buyer did not pay my $300. I know I will not get it as that they already told me payment is not guaranteed to work on fixed price or do my own risk. My question if so, then why they are not cutting this (FIXED PROJECT) option as that many buyers and providers are cheating with each other. Moreover they have a very good Time Tracking and secured system (HOURLY) for both buyers and providers. I think for the hourly project oDesk is the best site and number 1 outsourcing site. No doubt on it.
Thanks.

By: Steve

Steve — Mon, 20 Sep 2010 23:31:38 +0000

I must say, I’ve had mixed results with oDesk. So long as things are running smoothly with your contractor, it’s great. But if you run into any difficulties, don’t expect any support from oDesk. Their position is “We’re just the market place; sort out your own disputes”

We recently had a billing issue with oDesk where their notification system advised us that an amount was going to be charged to our card, but when the billing cycle ran, three times that amount was charged. Turns out another developer had logged hours unauthorized.

The process of obtaining a refund was painful. oDesk’s position was/is that after payment is made, refunds must be requested directly from that developer. Again, they don’t really care so long as they get their 10%.

RAC – have used as well. I thing we will use RAC for the foreseeable future until there is a more honest solution to oDesk.

By: admin

admin — Mon, 09 Mar 2009 22:55:31 +0000

Mark, thanks for your post. I’ve only used oDesk for fixed bit items a couple times and had good experiences. One required a small percent up front, but that was understandable.

Did you contest this with oDesk? I’m not sure if their buyer protection on fixed basis is as good as RAC (I had to get the RAC mediation involved once and it went smoothly). oDesk seems to have good buyer controls for hourly projects and the ability to contest the time billed.

Good luck with your efforts and keep us posted.